Legal
Business Terms & Subscription Agreement
The agreement between AD Supply NY Corp ("AD") and a business ("you", "your business") using AD Appoint to run its calendar.
Version 2026-09-27 · Effective September 27, 2026 · All legal documents
1. Parties and scope
This agreement is between AD Supply NY Corp, operating AD Appoint, and the business entity AD creates an account for. It governs your business's use of AD Appoint and is separate from the customer Terms of Service, which govern individual customers who book with you. Your own staff logins are also bound by the customer Terms and our Acceptable Use & Community Guidelines when using AD Appoint.
2. Account creation — no self-signup
Business accounts are created only by AD, after you request one through our interest form and we set your booking page up. The account owner may add logins for their own team and is responsible for what those logins do — including making sure a team member's access is removed when they leave.
3. Plans, pricing and billing
Plans, features and list prices are shown on our Pricing page and reference the plan your account is on. AD bills your business monthly through Square, outside of AD Appoint — no payment method, card or bank detail is ever collected inside the app. There is no free trial; your account is created and billing starts after your first Square payment. Prices may change with notice before your next billing period; continuing to use AD Appoint after a price change takes effect means you accept the new price.
4. Cancellation and refunds
You may cancel at any time by contacting AD. Cancellation takes effect at the end of the month you've already paid for — we don't offer refunds for the unused part of a paid month. Your booking page comes down and your team's logins are disabled at the end of that period.
5. Late payment and suspension
If a payment is missed or late, AD will email you at least 7 days' notice before suspending your account for non-payment, so you have a chance to resolve it first. We may suspend or close an account immediately, without that notice period, for fraud, abuse, a violation of these terms or our Acceptable Use & Community Guidelines, or where the law requires it. Suspending an account cancels every pending online booking made through AD Appoint for that business, and we email every affected customer to let them know their appointment was cancelled and that they should contact the business directly. A suspended business's booking page stops accepting new bookings; a closed account's records become read-only.
6. Your data — you own it, we process it for you
Your customer list, appointment history, notes and reviews belong to your business, not to AD. AD Appoint acts as your service provider (processor) for that data, not its owner. You can export your customer list at any time from your business dashboard. When your relationship with AD Appoint ends, we delete your business's data within 30 days of your request, unless the law requires us to keep some of it longer (for example, financial or dispute records).
7. No health information (no HIPAA BAA)
AD Appoint is not designed or offered for protected health information, and AD does not sign Business Associate Agreements under HIPAA. You agree not to enter protected health information — diagnoses, treatment details, or anything else that would make AD Appointa HIPAA-covered system — into any note, custom field, or free-text area, for yourself or your customers. If your business handles especially sensitive customer data and believes it needs a separate data processing addendum, contact AD before relying on AD Appoint for that use.
8. Your team's own bookings and reviews
A member of your team may not book an appointment with, or leave a review of, your own business through AD Appoint — the platform blocks this automatically, the same way it does for every business.
9. Acceptable use
Your use of AD Appoint — and your team's — is also governed by our Acceptable Use & Community Guidelines, including the rule that businesses cannot edit or hide a genuine review, only reply to it.
10. Disclaimers and liability
AD Appoint is provided “as is,” and, to the fullest extent the law allows, AD's total liability arising from this agreement is limited to the fees your business paid AD in the 3 months before the claim arose. AD is not liable for indirect, incidental or consequential damages, including lost bookings or lost revenue, arising from your use of AD Appoint. See the customer Disclaimer for the equivalent customer-facing language.
11. Governing law and disputes
This agreement is governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute arising from this agreement may be brought in the state or federal courts located in New York or New Jersey, and you consent to those courts' jurisdiction.
12. Acceptance
An owner or manager of your business must accept this agreement — by checking a box that records the version and the date — on their first visit to the business dashboard, and again whenever we materially change it. Until it's accepted, the dashboard shows the acceptance screen instead of your data.
13. Changes to this agreement
We may update this agreement as AD Appoint changes. We'll update the version and effective date above when we do, and any owner or manager will be asked to re-accept a materially changed version before continuing to use the dashboard.
14. Contact
Questions about this agreement? Write to info@adwebdesignny.com.